Three Services, Each Built Around Your Organisation
Every engagement is scoped to your context. These are the structured services we offer — choose one, or build a path across all three.
Back to HomeHow We Approach Every Engagement
Before any technical work begins, we invest time in understanding your organisation — the processes you rely on, the teams involved, the data you have available, and the constraints you're working within. This scoping phase shapes the entire project and prevents the misalignment that derails many AI initiatives.
Throughout delivery, we maintain a collaborative rhythm: regular check-ins, shared documentation, and review sessions that allow you to give meaningful feedback at each stage. Projects close with a structured handover that leaves your team in a confident position.
Discovery
Context, constraints, data
Design
Scope, milestones, approach
Build
Collaborative delivery
Handover
Training, docs, support
AI-Driven Decision Support Systems
Many management decisions rely on a combination of spreadsheets, institutional memory, and instinct — not because better tools don't exist, but because building them requires both technical capability and deep familiarity with how your organisation actually makes decisions. That's where we come in.
We work alongside your team to understand the decision-making workflows you rely on, identify where data analysis or predictive modelling could add clarity, and build tools that are genuinely usable by the managers who need them — not just data analysts.
What's Included
- Requirements analysis and decision workflow mapping
- Data source identification and integration planning
- Dashboard design and user interface development
- Predictive model selection and calibration
- Knowledge transfer to internal teams
- Documentation for ongoing maintenance
Process Steps
Scoping session to understand current decision processes and pain points
Data audit and source integration planning
Dashboard prototype and model calibration with your data
Review and refinement with key stakeholders
Deployment, training, and handover documentation
Starting from
RM 780
Team AI Collaboration Workshop
A common bottleneck in AI adoption isn't the technology — it's the gap between the people who understand the technical possibilities and those who understand the business problem. Our workshop is designed to bridge that gap in a structured, productive environment.
Through facilitated exercises, cross-functional groups work together to define problems in shared language, develop realistic evaluation criteria for AI tools, and produce a joint action plan they can act on as a team — not just report back to senior management about.
Workshop Outcomes
- Shared language for discussing AI across technical and non-technical roles
- Collaboratively defined problem statements
- Agreed evaluation criteria for proposed AI solutions
- Joint action plan with ownership and next steps
- Reference materials for ongoing team use
Workshop Structure
Pre-workshop scoping conversation to understand your team and objectives
Facilitated full-day session (or two half-days) with structured exercises
Collaborative action plan development and presentation
Post-workshop summary document delivered within three days
Per workshop session
RM 2,050
Enterprise Chatbot Development
Internal helpdesks and knowledge management are resource-intensive. Staff repeatedly ask the same questions, IT teams spend time on routine queries, and institutional knowledge often sits in documents that are hard to search. A well-built chatbot can address all of this — but only if it's designed around how your organisation actually works.
We handle the full cycle: understanding your use cases, designing the conversation flows, integrating with your backend systems, curating the knowledge base, and deploying with proper testing and escalation paths built in. Staff can interact with something that genuinely reflects how your organisation speaks and operates.
Typical Use Cases
- IT helpdesk — software access, troubleshooting, password resets
- HR enquiry handling — leave policies, payroll questions, onboarding
- Operational knowledge bases — product information, processes, SOPs
- Internal compliance and policy guidance
- Escalation to human agents for complex queries
Development Process
Use case mapping and conversation design
Knowledge base curation from your existing documentation
Backend integration and escalation path design
Testing with real staff queries and iterative refinement
Deployment, staff briefing, and maintenance documentation
Starting from
RM 3,500
Which Service Fits Your Situation?
Use this to orient your thinking. You're welcome to discuss any of these with us before committing to a path.
| Feature | Decision Support RM 780 |
Collab Workshop RM 2,050 |
Enterprise Chatbot RM 3,500 |
|---|---|---|---|
| Best for | Managers needing data-informed decisions | Teams starting an AI initiative | High-volume internal queries |
| Technical delivery | |||
| Team facilitation | |||
| Knowledge base integration | |||
| Immediate team output | |||
| Dashboard/UI included |
Included Not part of this service
Across All Solutions
PDPA Compliance
All data handling follows Malaysia's Personal Data Protection Act 2010 throughout and after each engagement.
Full Documentation
Every technical deliverable includes user and maintenance documentation written for your team — not for developers.
Post-Delivery Support
A defined support window is included after delivery for questions that arise during day-to-day use.
Not sure which service fits your situation?
Get in touch and share a bit about your organisation. We'll help you think through which approach makes most sense before any commitment is required.
Talk to Us